Read very carefully:
Some of our products have a 30 day money back policy which we also honor please check those specific products. Products must be in the condition you received them and include the original packing slip. We highly recommend you return the product using a tracking number. All transactions are conducted in Australian Dollars (AUD) and no adjustment for changes in foreign exchange rates will be made.
When registering for any of our paid mentorship and training days we have a few conditions on our refund policy.
24 month refund policy with double your money back guarantee. If you haven’t made any sales with importing after 24 months we will guarantee your money back plus double provided you show you have taken substantial action and imported at least one container from china. You must show us you 'got off the couch' so to speak and implemented what we teach, that includes checking in with Alex at least once a week, speaking with suppliers, and shown effort you did try our system and at least tried to make sales. I advise you keep a diary of actions you take. We know what we teach works provided the customer works the system and takes action.
We have a 10 days money back guarantee available to everyone who signs up to the mentorship program from the date they registered to the mentorship program or any of our products or books. Please request in writing
Failure to attend the training:
If you can’t attend the training day that is scheduled, you must let us know in writing at least seven days prior to the training date. We incur specific cost with seminar room costs, catering, printing various other costs incurred on a per head basis, as well as allocation of cost to sales, commissions, and other expenses. Failure to alert us on not attending will result in forfeiture of your ticket to the training, and any refunds will not be allowed.